Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a free estimate or consultation
• Fill out a contact form
• Call or email us
• Subscribe to our newsletter
• Apply for a job position

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Property details
• Project requirements
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website
• Date and time of visit

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Send you estimates, quotes, and project information
• Schedule appointments and consultations
• Process job applications
• Send promotional materials and newsletters (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations
• Protect against fraud and unauthorized activity

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., email service providers, analytics providers)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie settings through your browser preferences.

We may use Google Analytics and other analytics services to collect and analyze website usage data. These services may use cookies to track your interactions with our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

Under applicable Canadian privacy laws (including PIPEDA), you have the right to:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Withdrawal of Consent: Withdraw consent for marketing communications at any time
• Opt-Out: Unsubscribe from our mailing list by clicking the unsubscribe link in our emails

To exercise these rights, please contact us using the information provided below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.